Having trouble connecting to github.com? Please complete the following steps:

1. Run the commands for your corresponding operating system:

Linux and OSX

git clone https://github.com/github/debug-repo /tmp/debug-repo-http
git clone git@github.com:github/debug-repo /tmp/debug-repo-ssh
ping -c 10 github.com
traceroute github.com
curl -s -o/dev/null -w "downloadspeed: %{speed_download} | dnslookup: %{time_namelookup} | connect: %{time_connect} | appconnect: %{time_appconnect} | pretransfer: %{time_pretransfer} | starttransfer: %{time_starttransfer} | total: %{time_total} | size: %{size_download}\n" https://github.com

Windows

git clone https://github.com/github/debug-repo debug-repo-http
git clone git@github.com:github/debug-repo debug-repo-ssh
ping -n 10 github.com
tracert github.com
                  

2. Run the following tests and wait for results:

Connection data

                
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3. Finally, copy & paste the results from your local commands and the above tests into a message for our Support Team.

Contact Support